Privacy Policy

Last Updated: October 11, 2025

1. Introduction

Integrative Chiropractic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://painreliefkc.com.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the website.

2. Information We Collect

Information You Provide to Us

We may collect information that you voluntarily provide to us when you:

Fill out contact forms or appointment request forms
Schedule appointments through our Bookeo booking system
Subscribe to our newsletter or email updates through Constant Contact
Contact us via phone or email
Communicate with us in any other way

This information may include:

Name
Email address
Phone number
Appointment preferences and scheduling information
Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type
Operating system
Access times
Pages viewed
Referring website addresses

3. Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

Specifically, we use:

Google Analytics: To understand how visitors use our website and improve user experience
Meta Pixel (Facebook): To measure the effectiveness of our advertising and deliver targeted ads
Bookeo Cookies: To facilitate appointment scheduling functionality

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website, including the appointment scheduling system.

4. How We Use Your Information

We may use the information we collect for various purposes, including to:

Respond to your inquiries and fulfill your requests
Schedule and confirm appointments through Bookeo
Send you informational communications about our services via Constant Contact
Improve our website and services
Monitor and analyze usage and trends through Google Analytics
Deliver targeted advertising through Meta (Facebook)
Protect against fraudulent or illegal activity
Comply with legal obligations

5. Health Information and HIPAA

Important: This website is not a secure method for transmitting protected health information (PHI). If you become a patient of our practice, your health information will be protected under the Health Insurance Portability and Accountability Act (HIPAA) and our Notice of Privacy Practices, which will be provided to you separately.

Do not send sensitive health information through website forms, email, or the appointment booking system. For health-related questions, please call our office directly at 913-451-7500.

6. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With Service Providers:

We share your information with third-party service providers who perform services on our behalf, including:

Bookeo: For appointment scheduling and management
Constant Contact: For email marketing and newsletters
Google Analytics: For website analytics
Meta (Facebook): For advertising and analytics
Website hosting providers

These service providers are contractually obligated to use your information only to provide services to us and are prohibited from using your information for their own purposes.

For Legal Reasons:

We may disclose your information if required by law or in response to valid legal requests
To protect our rights, privacy, safety, or property
In connection with an investigation of fraud or other illegal activity

Business Transfers:

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred

7. Third-Party Services

Google Analytics

We use Google Analytics to help us understand how visitors use our website. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. You can learn more about Google Analytics' privacy practices at https://policies.google.com/privacy and opt out by installing the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.

Meta Pixel (Facebook)

We use the Meta Pixel to measure the effectiveness of our advertising and deliver targeted ads on Facebook and Instagram. The Meta Pixel collects information about your visit to our website. You can learn more about Meta's privacy practices at https://www.facebook.com/privacy/explanation and manage your ad preferences in your Facebook account settings.

Bookeo

We use Bookeo for online appointment scheduling. When you schedule an appointment, Bookeo collects and processes your information according to their privacy policy. You can learn more at https://www.bookeo.com/privacy.html.

Constant Contact

We use Constant Contact to manage our email newsletter and communications. When you subscribe to our newsletter, your information is stored and processed by Constant Contact according to their privacy policy. You can learn more at https://www.constantcontact.com/legal/privacy-statement.

8. Your Email Communication Choices

If you receive marketing emails from us via Constant Contact, you can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us directly. Please note that even if you opt out of marketing emails, we may still send you transactional emails related to your appointments or inquiries.

9. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Payment Information: We do not collect or store payment information on our website. All payments are processed in person at our office.

10. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your information
The right to opt-out of marketing communications
The right to opt-out of the sale of personal information (note: we do not sell your information)

To exercise any of these rights, please contact us using the information below.

11. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Integrative Chiropractic
8600 W 110th St STE 211
Overland Park, KS 66210
Phone: 913-451-7500
Email: info@painreliefkc.com